شروط وأحكام استخدام منصة أوكتا Okta Platform Terms of Service

This agreement governs your use of the Okta platform and all services and features provided through it. These terms apply to all users including administrators, teachers, students, and parents.

Okta is a comprehensive management system for educational institutions, covering:

• Student, staff, and parent data management.
• Attendance tracking and report generation.
• Timetable and classroom management.
• Grade recording and exam management.
• Notifications and internal communication system.
• Advanced administrative and academic reports.

We reserve the right to modify, update, or discontinue any part of the service with at least 30 days' prior notice.

Users are obligated to:

• Provide accurate and complete information at registration and keep it up to date.
• Keep login credentials confidential and not share them with any third party.
• Use the platform only for legitimate educational and administrative purposes.
• Not attempt to breach or disrupt platform systems.
• Immediately report any security breach or unauthorised account access.
• Comply with all laws and regulations applicable in Saudi Arabia.

All content, designs, code, and trademarks associated with the Okta platform are the exclusive property of Tahdir IT and are protected by intellectual property laws.

The following are strictly prohibited:

• Copying, distributing, or republishing any platform content without prior written permission.
• Reverse-engineering the software or attempting to extract source code.
• Using platform trademarks or logos for any commercial purpose.
• Creating derivative works from platform content.

Educational data entered by the institution remains the sole property of that institution.

Users are prohibited from:

• Using the platform to publish offensive, misleading, or unlawful content.
• Attempting to access other users' accounts or data without authorisation.
• Using automated tools (bots) to scrape data or interact with the platform.
• Sending spam or unsolicited promotional content via the platform.
• Uploading files containing viruses or malicious software.
• Bypassing any security restrictions or authentication procedures.

Violating any of these provisions may result in immediate account suspension or termination, and we reserve the right to take legal action.

Tahdir IT is not liable for:

• Damages resulting from use of or inability to use the platform.
• Data loss caused by user error or circumstances beyond our control.
• Administrative decisions made by an institution based on platform reports.
• Third-party breaches of information security outside our direct control.

In all cases, our legal liability to you shall not exceed the total amount you paid for your platform subscription during the twelve months preceding the alleged damage.

Under no circumstances shall we be liable for indirect, incidental, special, or consequential damages, even if we were advised of the possibility of such damages.

Termination by user:

• The institution may terminate the subscription at any time with 30 days' written notice.
• Upon termination, a data export may be requested within 30 days of the termination date.

Termination by us:

• We reserve the right to terminate the subscription immediately upon material breach of this agreement.
• In cases of non-payment of outstanding fees after a 30-day grace period.
• In force majeure events that make continuation impossible.

We reserve the right to amend these terms at any time. You will be notified of any material changes via:

• An email notification to your registered address.
• A prominent notice on the platform dashboard upon login.

Continued use of the platform after 30 days from the change notice constitutes implicit acceptance of the updated terms.

This agreement is governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute shall be resolved through the following steps:

• Stage 1: Direct negotiation between the parties for up to 30 days.
• Stage 2: Mediation through an accredited dispute-resolution centre in the Kingdom.
• Stage 3: Referral to the competent courts in Riyadh.